TBA (22W115)

Medication safety and clinic appointment

Author(s)

Mohammed Ali, Crosbie O

Department(s)/Institutions

Department of Hepatology, Cork University Hospital

Introduction

Despite receiving written reminders we have noted that several patients attending our department neither bring with them or are familiar with their medications. This can lead to suboptimal care and has implications for patient safety.

Aims/Background

To identify why some patients do not comply with advice and seek their opinions as to how best improve their knowledge. Our clinic appointment letter clearly states to our patients to bring all medications with them to clinic.

Method

A questionnaire of 6 questions was distributed to patients who attended the hepatology clinic Results were collated & analysed manually

Results

64 forms were completed. 73% got their appointment letter posted to their home. Despite this, 44% did not know that they should bring their medication. 17% did bring medications with them, and 22% had a list form their GP or pharmacist. 41% suggested that the most reliable medication reminder would be an up to date list from their doctor or pharmacist.

Conclusions

Some patients clearly did not read the letter or remember to bring their medications for various reasons that will be presented. The vast majority of patients (around 70%) thought that getting a recent list from their doctor or pharmacist or bringing the medications themselves is the best way to ensure we have an accurate list of medications at clinic. Promote and continue to advertise reminders to patients and staff, including the use of visual tools in the clinic site. Most patients prefer to get an updated list from their GP or pharmacist and that should be encouraged and a reminder clearly written on their appointment letter.